Starting with Kanban - A practical workshop on Value Stream Mapping and WIP

As part of an ongoing release of all my training material following the launch of my book, I am releasing my training course "Starting with Kanban" under a Creative Commons Attribution Share-Alike license. That is, you are free to share, copy, and adapt any part of this training course for your own purposes. All materials, including examples are available for download from this page. So you’ve heard about this Kanban thing and want to know where to start, or maybe you’ve been using it for a while and you want to know where to go. In this hands-on workshop, we’ll...…

Delegate outcomes; not actions

There’s a particular form of leadership that has difficulty in delegating. I’m not talking about micro-managers (although they would fall into this category as well), but those who delegate actions. The “I need you to put a presentation together by Friday” type of manager. This management model shows an implicit lack of trust. And while it may not be verbalised (or even thought of in this way), trust between managers and their staff is demonstrated in how we interact with each other. Rather, leaders should be delegating outcomes - and leave the choice and implementation of the relevant actions to...…

Evan's book reviews - business agility edition

I read a lot - not all of it related to agile or business management, but enough. Below are some of the important books that have shaped my thinking (and writing). Not all of them a great (as you can see from my ranking), but they all contain some interesting ideas. This group of reviews will focus on those books that relate to business agility. Out of the Crisis by W. Edwards Deming 5/5 Deming, and his book Out of the Crisis, is part of what has driven my passion for Agile Business Management. While this book is over 30...…

Outcomes - The Value of Change

This is the latest in a series of articles on #noprojects; examining how organisations can deliver continuous change without project structures. If you haven’t already, you should read the first two in this series: first article and second article. This article will build upon the previously discussed concepts and methods of visualising and managing a continuous flow of change based on effort and value. …

Leading when you're not the boss?

We have entered a new business era - a time of leaders rather than managers. And there’s plenty of help available on how to be a leader, much of it focused on being better boss. Don’t get me wrong - this is fantastic - it can’t come soon enough. But not all of us are bosses. How can you be a leader if you don’t manage anyone? …

Failure KPIs

In the last few hours of 2015, I want you to think about your KPI’s for next year. Specifically, I want you to add a new KPI to track and measure over the next 12 months. Failure… That is, you need to demonstrate that you (or your team) has failed, and that you have identified and learnt from that failure, at least once during the year. How you deal with failure is the measure of a good leader. Leaders who do not recognise, or do recognise but hide from, their failure risk compounding it and spending good money after bad....…