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Bypassing WIP Limits

I was recently asked a question on managing activities on a Kanban board, specifically in the context of "on-hold" activities or where significant delays are introduced that cause a bottleneck situation. I thought I would share the question and my response. Note: The question and response has been edited for privacy and clarity.

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A quick Agile Business Management transformation

or how to setup a service delivery organisation for future success

Transforming an organisation, or a department within an organisation, is usually a complex affair. However, it doesn't have to be.

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